Installation & Setup
Installation and setup is quick, easy and largely wizard driven. A separate Eventbrite account is required, if you do not have an Eventbrite account you can sign up for one during the setup process.
The integration works with the following Salesforce professional, enterprise, performance and unlimited editions.
We support both the classic and lighting user interfaces.
You can install into your Salesforce production, sandbox or developer orgs.
Once installed you get a free 14 day trial of our premium features unless you are in a sandbox or a developer account, which provides a longer trial.
In a Salesforce production org, after 14 days the application will disappear from your Salesforce org and you will need to purchase the application from the Eventbrite for Salesforce AppExchange listing .
Go to our AppExchange listing.
Click the Get it now button.
If you are not already Logged in via trailhead in you will be prompted to do so.
Choose whether to Install in Production or a Sandbox.
Select, I have read and agree to the terms and conditions, then click Confirm and Install.
Select Admins only and once installed give users access via our permission sets.
A popup will appear asking for approve third party access. Check Yes, grant access to third party websites and click Continue.
It usually takes Salesforce less than 10 minutes to install, once complete you will receive a confirmation email.
Click here to go to sync settings.
The connection wizard will appear click Connect to Eventbrite.
You will be taken to Eventbrite and prompted to Allow access.
When the connection is made you will be returned back to Salesforce.
The sync will now run pulling in your Eventbrite data.
When the connection is made we will automatically setup page layouts and enable the sync. The primary sync (this pulls information from Eventbrite) will run and then again every hour. These settings can be changed in Sync Settings.
When installing Eventbrite for Salesforce, the following custom objects will be created. These objects contain either records or settings required for our application. Our product has been designed to be self contained in order to not impact standard objects.
- Eventbrite Answer
- Eventbrite Attendee
- Eventbrite Discount
- Eventbrite Event
- Eventbrite Mapping
- Eventbrite Order
- Eventbrite Organization
- Eventbrite Question
- Eventbrite Ticket Class
- Eventbrite Venue
Our object structure should not be customized as it may stop our application working correctly or stop automated upgrades.