Frequently Asked Questions
Do you offer a free trial of your product?
You can install a free 14-day trial that includes all of the premium features.
What if my subscriber count changes?
Every month, on the anniversary of your billing date, we automatically bill according to your license count.
Are there discounts for non profits?
We provide a 15% discount for non-profits. After you purchase, please let us know so we can apply the discount.
What happens after 14 days?
After 14 days, and you have not purchased the application will be hidden from view and disabled.
How does purchasing work?
Purchasing is handled by Salesforce Checkout. Checkout supports most credit cards. All pricing is in US Dollar.
How do you provide support?
Support is provided by our UK based team through email only.
How do I add or remove licenses?
You can change your licenses at anytime by contacting us.
Am I locked in for a period of time?
You can change your plan or cancel at any time.
Why do I need to pay Beaufort 12?
We are a separate company to Eventbrite and Salesforce.