Billing

  • Once you have installed the app, you get a 14 day free trial.

  • You can purchase at any time within the application.

  • $10 USD per seat / month (min 3 seats)

The Eventbrite for Salesforce application is charged separately to both Eventbrite and Salesforce.

Pricing

Billing occurs monthly from your date of purchase. Pricing is based on per user model charge at US$10 per seat (minimum of 3 seats).

Each additional user license is charged at US$10, there are discounts for bulk purchases and non profit clients. You can add, change or remove users at anytime and the costs will be pro-rated (if applicable).

Purchasing is handled by Salesforce Checkout. Beaufort 12 has no control over the purchase process it is all handled by Salesforce Checkout.

Purchasing

Purchasing our application is handled by Salesforce Checkout the video below shows how or you can work through the steps below.

  1. Click on the Eventbrite Admin app.

  2. Click on the Billing option, on this screen you will see your plan cost, please note this down.

  3. Click Upgrade Now and acknowledge the message, you will be taken to Salesforce AppExchange and our premium listing.

  4. If you are already logged in, a Buy Now button will appear on the page. If not please click Login on the top right hand corner, enter your Salesforce login details. Once logged in repeat step 3.

  5. Once you click Buy Now you will be taken through Salesforce Checkout purchase process. Towards the end you will be asked to select a plan (this is what you noted down as part of step 2). Please note plans will be updated automatically should you increase or decrease active subscribers in future months.

Don't see the Eventbrite Admin app? You need to ask your Salesforce Administrator to provide you with our full permission set or complete the purchase process for you.

Change card details

You can change your card details within our Salesforce application by using the steps below or by viewing this short animation - update card details.

  1. Click on the Eventbrite Admin app.

  2. Click on the Billing option.

  3. Click the edit payment details button.

Change contact details

The billing contact is the person who will receive our invoices by email on a monthly basis.  This can be changed within our Salesforce application by using the steps below or by viewing this short animation - update contact details.

  1. Click on the Eventbrite Admin app.

  2. Click on the Billing option.

  3. Click the edit billing contact details button.

Resending invoices

To resend an invoice simply follow the steps below.  Once sent the invoice generally arrives by email within 5 minutes.

  1. Click on the Eventbrite Admin app.

  2. Click on the Billing option.

  3. You can click resend next to any invoice.

Cancellation

You can cancel at anytime, and will just be charged for the month you are in.  The only way to cancel is to contact us via this form.  Uninstalling the application, leaving Eventbrite or Salesforce will not cancel your subscription and you will still be liable for any charges incurred.

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