Frequently Asked Questions
Do you offer a free trial of your product?
You can install a free 14-day trial that includes all of the premium features. Trials can be installed in production or sandbox.
What if my subscriber count changes?
Every month, on the anniversary of your billing date, we automatically check your subscriber count and bill accordingly.
Are there discounts for non profits?
We provide a 15% discount for non-profits. After you purchase, please let us know so we can apply the discount.
What happens after 14 days?
After 14 days, you will be automatically moved to our limited free plan unless you have purchased our premium or enterprise plan.
How does purchasing work?
Purchasing is handled by Salesforce Checkout. Checkout supports most credit cards. All pricing is in US Dollar.
How do you provide support?
Support is provided by our UK based team through email only. Our Enterprise Plan provides prioritized support.
How do I change my plan?
You can upgrade or downgrade your plan at any time.
Am I locked in for a period of time?
You can change your plan type or cancel at any time.
Why do I need to pay Beaufort 12?
We are a separate company to Campaign Monitor and Salesforce.