Why are records missing from my import?

If you are missing Mailchimp Member records in your Audience list in Salesforce after completing a data wizard import, there are several things to check:

1. Are the missing records in the source of your data wizard? Data wizards based on reports have an action "View Report" to open it directly: click the down arrow (action menu) on the data wizard. 

2. If the data wizard runs successfully, it should show a completed status. If the status says 'Failed,' you can click the red badge for more information. We may also record a Maintenance Log in Mailchimp Settings, and you can subscribe to a report we include called "Failed Imports."

3. When you check the results of the data wizard, are any errors shown? Click the down arrow on the wizard and then View Results.

4. If emails are duplicated in the source, you will see a lower number in the source report than imported, as Mailchimp doesn't allow duplicated emails across members. 

5. The email was archived in Mailchimp, and you had the "Filter Archived Members" setting enabled in the data wizard.

6. The email address was missing. We can't import records without emails, so your source report/list should be filtered on records with emails, or the number of lines in the report may be larger than the number in your Results.