How can I remove a tag using the Salesforce integration

Individual Records

If you need to change tags for an individual member, you can do so directly via our member component. Use the component for one-off adjustments or corrections to a member’s tags. There are two ways to get to the member  component.

1. From the Mailchimp Audience in Salesforce, open the list of Members. Click the email of the member you wish to edit, which opens the Member Detail. Under Groups & Tags, you can remove or assign Mailchimp Tags.

2. Using our Mailchimp Membership component, which appears on a Salesforce Contact or lead. Click the audience name to open the Member Detail. Under Groups & Tags, you can remove or assign Mailchimp Tags.

Automation

Via our invocable actions, you can more granularly manage tags in record-triggered flows. The flow allows you to add or remove a tag when it is triggered.

Data Wizard

The data wizard offers a powerful way to efficiently manage tags for multiple members.

• Adding Tags: Every time the data wizard runs, it will update the records included within the source import with the selected tags.

• Overwriting Existing Tags: The data wizard will not overwrite any existing tags.

• Tag Replacement: The data wizard has an option to replace tags. Each time the wizard runs, it will remove all existing tags from the members and replace them with those selected in the data wizard.