FAQs · Mailchimp support

Do you offer product demos?

The best way to see Mailchimp for Salesforce in action is the click-through demo on the Getting Started page, which walks through the main features from a user's perspective. From there, you can install a free, fully featured 14-day trial in your sandbox or production org (or both) and try it with your own data.

What the integration does

Mailchimp for Salesforce moves data between the two platforms. It makes it easy to add your Salesforce records to a Mailchimp audience and keep them up to date, and it pulls information back from Mailchimp, like a person's subscriber status or the email tracking history from sent campaigns.

If you're new to Mailchimp itself, it's worth getting comfortable with it first. Mailchimp handles how you build email templates and create and send campaigns; our integration handles the data flow with Salesforce.

Trying it out

The setup guide shows how to install and connect the product. A trial in production is 14 days; see what happens at the end of a free trial for sandbox trial lengths and extensions.

Pricing

We charge on the number of active subscribers: email addresses in Mailchimp that are active (not unsubscribed, archived or bounced). That count sets your tier, so for example 10,001 to 15,000 active subscribers costs US$40 per month. See the pricing tiers and the billing guide for details.

Getting help

Mailchimp for Salesforce is a self-service product with email support, online guides, a searchable knowledge base and in-app AI chat. We're happy to answer feature and support questions by email. If you'd like hands-on implementation help or phone support, one of our recommended Salesforce consulting partners can provide it.

Related Articles

• Getting Started [Full Guide]

• What happens at the end of my free trial?

• Can I work with a partner?

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