Can you unsubscribe the other or secondary email address?

The membership component will display additional email address records. However, the “Manage Lists” button only functions with the standard email address field. If you need to unsubscribe a Mailchimp member who is using a secondary email field from Salesforce, you have two options:

1. Manual Unsubscribe: Next to the membership record, there is a dropdown menu. Click on it to view the record directly in Mailchimp and unsubscribe. After returning to Salesforce, you can click the refresh icon to update the component. The record will also automatically sync and update after a short while.

2. Automated Process: If you’d like to automate the unsubscribe process, you can utilize one of our invocable actions to update the record when it meets your chosen criteria automatically.