What do the fields on the Eventbrite objects in Salesforce mean?
Events Made Easy (Eventbrite) stores your data in several custom objects, all of which you can use in Salesforce reports. Below is what each field holds. API names are shown without the namespace; in your org they start with eb4sf__.
You can also see each field's help text in Setup > Object Manager > [object] > Fields & Relationships.
Eventbrite Event
One record per Eventbrite event.
Event details:
• Event Id (Name), Event Name, Summary, Description
• Status: Eventbrite's event status, for example live, started, ended, completed or canceled
• Sales Status: Eventbrite's ticket sales message
• Category, Subcategory, Format, Online Event, Event URL, Digital Content URL, Password, Currency, Series Id
• Organizer Name, Organizer Id, Organizer URL
Dates:
• Start and End, with Start/End Timezone and the Local Literal and UTC Literal fields holding Eventbrite's raw date values
• Created, Changed, Published
Totals:
• Capacity and Capacity Is Custom
• Total Tickets: the combined capacity of the event's ticket classes
• Total Tickets Sold: the combined quantity sold across ticket classes
• Total Net Sales: the sum of Net Sales on the event's orders, calculated by the sync
Related records:
• Eventbrite Organization, Eventbrite Venue (and Venue Id), Campaign (the linked Salesforce Campaign)
• Event Detail: formula link to the event record
• Job Id, Countdown, Description Text, Question Mapping: internal fields
Eventbrite Order
One record per order. An order can hold several attendees. See Orders / Attendees.
• Order Name (the Eventbrite order ID), Status, Created, Changed
• Name, First Name, Last Name, Email: the buyer
• Has Opted In and Has Contact List: the buyer's marketing preferences in Eventbrite
• Gross, Base Price, Eventbrite Fee, Payment Fee, Tax, Currency: order costs from Eventbrite
• Net Sales: formula, Gross less Eventbrite Fee, Tax and Payment Fee
• Ticket Quantity: roll-up of the Quantity on the order's attendees
• Eventbrite Event, Event Id, Event Name
• Contact, Lead, Account, Opportunity: Salesforce records matched or created by your mappings
• Refund Code and Refund Message: the reason and message for the last refund
• Discount Amount, Discount Type, Display Price, Price Before Discount, Promo Code: not filled by the sync. Discount details are held on each attendee instead
• Job Id: internal field
Eventbrite Attendee
One record per ticket sold.
• Attendee Id (Name), Status (for example Attending or Checked In), Checked In, Cancelled, Refunded, Quantity
• Eventbrite Order, Eventbrite Event, Event Name, Order Id, Event Id
• Ticket Class, Ticket Class Name, Ticket Class Id, Variant Id, Delivery Method, Guestlist Id, Affiliate, Invited By
• Name, First Name, Last Name, Prefix, Suffix, Email, Company, Job Title, Age, Birth Date, Gender, Website, Blog, Cell Phone, Home Phone, Work Phone: from the attendee's Eventbrite profile, where collected
• The Home, Work and Ship address fields, each with a Location field holding the coordinates
• Gross, Base Price, Eventbrite Fee, Payment Fee, Tax, Currency: ticket costs
• Discount Code, Discount Amount Off, Discount Percent Off: the promo code used
• Price Before Discount: formula, the ticket class cost plus tax
• Discounted Amount: formula, Price Before Discount less what was paid (Base Price, Eventbrite Fee and Tax)
• Contact, Lead, Account: Salesforce records matched or created by your mappings
• Has Opted In and Has Contact List: marketing preferences
• Lead Source: defaults to Eventbrite
• Job Id: internal field
Other Eventbrite objects
• Eventbrite Ticket Class: one per ticket type, with Name, Cost, Fee, Actual Fee, Tax, Capacity, Quantity Sold, Minimum and Maximum Quantity, Free, Donation, Hidden, Sales Start, Sales End, On Sale Status, Sales Channels (online, or atd for at the door) and Delivery Methods
• Eventbrite Venue: Name, address fields, Localized Address Display, Location, Capacity and Age Restriction
• Eventbrite Question: registration questions, with Question, Question Type, Required and Respondent
• Eventbrite Answer: each attendee's answers, with Answer, Answer (Long), Question (formula), Eventbrite Attendee, Eventbrite Question and Sync Date
• Eventbrite Email Activity: email engagement linked to an event, with Email, Opened, Clicked, Last Activity Date, Eventbrite Event, Eventbrite Attendee, Contact and Lead
• Eventbrite Mailing: links an email campaign to an event, with Mailing Source (the email platform) and Last Run
• Eventbrite Organization: one per connected organization, with Organization Name, Status (Active, Disconnected or Revoked), Create Rule, Salesforce User, Last Sync, Total Events, Total Orders and Total Audience
• Eventbrite Discount: not used. Promo codes are stored on the attendee
Fields added to standard objects
• Campaign: Eventbrite Event Id, Event URL, Capacity, Capacity Is Custom, Total Tickets Sold, Password, and the Published, Created and Changed dates
• Campaign Member: Eventbrite Attendee, Event Status and Event Changed
• Opportunity: Eventbrite order details, including Order Id, Event Id, Status, the buyer's name and email, Start and End, the price and fee fields, Promo Code, Discount Type, Has Opted In, and Net Sales (formula, Gross less Eventbrite Fee, Tax and Payment Fee)
Related Articles
• Technical Guide [Full Guide]
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