More relevant emails.
Use Salesforce data to build your email audiences. Bring engagement back, so your team can follow up with context.
Connect your communications
Beaufort 12 for nonprofits
Bring supporter emails, event activity and documents closer to the people who need them. Connect the tools your nonprofit uses to Salesforce, and put your team’s time back where it matters.
Salesforce integrations for the tools you already use.
A clearer picture for the next conversation.
Illustrative journey across connected products.
Good connections. Greater possibilities.
Choose the connections your team needs, from everyday communications to your next automated workflow.
Use Salesforce data to build your email audiences. Bring engagement back, so your team can follow up with context.
Connect your communications
Bring Eventbrite events, registrations and attendance into Salesforce. Turn an event into an ongoing relationship.
Connect your eventsWork with Dropbox documents alongside Salesforce records, from grant applications to programme paperwork.
Connect your documentsGive Agentforce agents and Salesforce Flows practical actions, helping your team move from a request to the next step.
Explore AgentforceYour tools. One connected flow.
From a fundraiser registration to a personal welcome, see how Salesforce Flow can help your team build lasting supporter relationships.
A supporter’s journey starts here
Jordan signs up for your food bank fundraiser on Eventbrite. Their attendee record is created in Salesforce, ready for your team to welcome them.
Turn an event registration into the start of a supporter journey.
The welcomeExample dataAdd Jordan to the New supporters list in Emma and start your configured welcome journey, introducing your mission and ways to get involved.
Hi Jordan, thank you for signing up for our fundraiser. Meet the volunteers helping local families and discover how you can get involved.
See our community at workHelp new supporters feel part of your mission from day one.
Create Jordan’s supporter folder in Dropbox, with subfolders for event information, thank-you letters and supporter notes, linked to their Salesforce record.
Keep the details together as your supporter relationship grows.
Let Sam in supporter care know a new supporter has registered. As Jordan’s Salesforce record owner, Sam receives the details in Slack to plan a personal thank-you.
Give supporter care the context to build a lasting connection.
Your Salesforce admin configures the flow, Emma journey, connected apps and permissions. This example uses fictional data.
Built around your day
Explore what these connections could look like for your nonprofit.
Supporter engagement
Build an audience using supporter information already in Salesforce. Send a relevant appeal or impact update through your email platform, then see how people engage.
An example workflow
Select supporters using the interests and relationships your team records.
Use scheduled imports to update the audience in your connected email platform.
See email activity in Salesforce to help inform your follow-up.
Connect with Mailchimp, Emma or Campaign Monitor.
Fundraising events
From a community fundraiser to a supporter briefing, bring Eventbrite registrations and attendance into Salesforce so your team knows who took part.
An example workflow
Use your existing registration and event management tools.
Connect events, registrations and attendance to your team’s work.
Use attendance data to help segment follow-up communications in Salesforce.
Connect with Eventbrite. Add your email integration for follow-up audiences.
Volunteer communications
Use volunteer interests, locations or programme information held in Salesforce to create more relevant email audiences, from welcome messages to programme updates.
An example workflow
Choose the Salesforce records and fields that describe each group.
Keep the connected email platform up to date as your Salesforce data changes.
Use your email platform for programme news, briefings and next steps.
Connect with Mailchimp, Emma or Campaign Monitor.
Grants & documents
Keep grant applications, agreements and programme documents in Dropbox, with access alongside the Salesforce records your team works with.
An example workflow
Give your grant or programme record a place for its Dropbox documents.
Access linked documents while the files remain stored in Dropbox.
Configure supported actions to find files or create folders through Flow or Agentforce.
Connect with Dropbox for Salesforce.
Agentforce
Use supported invocable actions to give your agents and flows something useful to do. Start with everyday tasks, like finding a document or creating a folder for a new programme.
Explore Dropbox actionsActions vary by product. Your Salesforce admin configures the workflow and required access.
“Find the grant agreement
for this organisation.”
Illustrative request · Requires a configured agent.
Start where it helps most
You don’t need to change everything at once. Begin with the everyday task that takes too much of your team’s time.
A better email audience, a connected event or easier access to files.
Plan the setup around your Salesforce data, people and permissions.
Add another connection or automate a repeat task when your team is ready.
Organisations making a difference
Let’s find your first connection
Bring your tools together in Salesforce. Explore the connections below, or tell us what your nonprofit needs. We’ll help you find a good place to start.
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