Whenever we release a new feature or improvement we will update the section below. New versions are automatically pushed to Salesforce organisations on a regular basis. You can also manually upgrade by going to our listing and click the get it now button. Or you can use the link just below the date to test in your Salesforce sandbox.
If you would prefer not to have updates pushed to your Salesforce organisation, please contact us.
Support Journeys with a large number of emails
Campaign Monitor journeys can contain multilple emails. This update provides support should there be a large number of emails contained within a single journey.
Improve auditing of subscriber actions
This update improves the audit information we capture.
Prevent same Import Wizard from running in parallel
It is possible in rare circumstances that the import wizard could run the same import twice. To help we have put in some extra checks to prevent this from happening.
General Styling Improvements
General Styling Improvements
Better messaging when an import wizard report exceeds 50,000 records
Salesforce has a hard limit of 50,000 records when working with reports. If you schedule the import wizard to work with a Salesforce report is possible that overtime you might hit this limit. This improvement will provide better messaging if the limit is hit via our maintenance tab, lightning notifications and on the schedule itself.
Add exact date and time to summary view
This change to our lightning component will display the exact date/time of the activity when hovering over the relative date/time value when in a summary view.
Better support for formatting currency fields
This update aids formatting currency when passing data from Salesforce to Campaign Monitor.
Improve audit logging for schedules
This improvement adds extra logging when updating schedules.
Better message around transactional invalid message
This update provides better messaging for smart emails. Specifically should a status not be updated due to an incorrect Id or custom authentication not beening configured correctly.
Set an import wizard expiry date
This update allows an expiry date to be set in the advanced section of the import wizard.
Add category to invokable actions
To help when using flows our invokable actions will appear under the category Campaign Monitor.
Warning when too many reports scheduled to run via Import Wizard
We will now show warnings in maintenance when too many reports are scheduled to run via Import Wizard
Warn user that scheduled jobs may be delayed
Support email notification for maintenance messages
The update allows a Salesforce user to set an email address to receive an email notification when a log. entry is created in maintenance. To learn more please click here.
Remove queue items from Salesforce recycle bin
Minor styling improvement for status labels
Minor update improving how our status icons are formatted.
Improved page header styling
Minor improvements to align the page layout header.
Audit Deleted Subscriber Lists from within Salesforce
This improvement creates an entry in the audit log when a subscriber list is deleted from Salesforce. This will help identify who deleted the list and when.
Improve sidebar menu icons
We have Improved our sidebar menu icons to make them clearer.
Allow Email Activity & Journeys lightning component to be tuned.
The Email & Journey email component currently has a set limit of 10 subscription lists a contact can be on before we need to apply a list filter. The reason we have to a filter when a person is on more than 10 lists is to be respectful of Salesforce limits. However, the limit of ten can now be tuned via our maintenace tab.
Improve verification validation process
Before you can connect Salesforce to Campaign Monitor you must have a verified Campaign Monitor account. Often this is overlooked, to help we have added some additional messaging and support to help with this process.
Improve error message when Import Wizard report is deleted
If the underlying report for an import wizard is deleted, an error message will be sent to the primary user with the Salesforce Id of the Import Wizard job and the report that was deleted. This will make it easier to find which import job is failing.
Allow the number of scheduled import jobs to be tuned
If you have lots of import wizard scheduled they can compete for slots to process and Salesforce resource. This update allows to tune, from the maintenance screen, how many imports should run at the same time. If the number is exceeded then any imports missed will run on the next schedule.
Post some updates on Campaign Monitor API we have been able to add the date a subscriber joins a list to our audit screen.
Improve Audit history
Salesforce Campaign and Campaign Member improvements.
Improved performance when adding and updating Salesforce campaigns and campaign members.
Improved logging when connecting to multiple clients
Only create one Salesforce campaign member record
Add ability to tune system settings in Maintenance
Given the diverse customisations that can be applied to Salesforce, it may be required to tune selected backend settings to help with govenor limits. For example you might want to change the batch size of a particular job. To help we have added a screen which can be access via our maintenance tab to make these changes.
This operation is very advanced and should be fully understood before making any changes.
Improved error logging for async processing
Limit number of campaign members synced
Improve error logging for transactional emails
We have added extra logging to help with transactional email errors. We recommend going to our options page (https://b12.d.pr/lTgsEm) within the Campaign Monitor admin app and clicking to enable debug logging. The additional information will be available on the maintenance screen.
Don't process mailing rates if stats are disabled
We no longer run mailing rates if the "Disable Campaigns and Tracking Stats" option is checked.
List View Validation
We have improved the validation of a list view when running the import wizard.
Exclude Bounces when adding via the import wizard
This improvement means we perform and additional check on records currently going through the bounced process in Campaign Monitor when the import wizard runs.
To help with debugging we have moved important information to the top of the log.
Support Campaign Monitor tags
Campaign Monitor allows you to set one or more tags against their Campaigns. This information will now be synced back to the Salesforce Campaign Monitor Campaign record. If you have chosen to automatically create Salesforce Campaigns we'll also update here as well.
Limit Campaigns returned into Salesforce
When the primary sync runs we create Campaign Monitor campaigns in Salesforce. This new feature allows you to filter what campaigns are created in Salesforce either by a tag or the campaign date.
Allow a contact or lead to be unlinked from a membership record
This new feature allows you to easily remove the link between a susbcriber list membership record and a contact or lead. Simply click on a subscriber list membership record and the click on the icon next to the contact or lead to remove the link.
Open and Click rate precision
When displaying the open or click rate in Salesforce we now round the percentage to avoid too many decimal points.
Auto adjust email opt batch size
The email opt-out class is responsible for updating the standard email opt-out field on the contact or lead objects. Essentially our code is just setting the field to True or False based on Campaign Monitor data. We will tune the batch size of this class if we detect a problem, usually because of other processes or custom code on the contact or lead objects.
Improve error handling of transactional emails
A general enhancement to error handling for transactional emails.
Disable syncing of Campaign Monitor Campaigns
You can now choose to disable the syncing of Campaign Monitor Campaigns in Salesforce via the options tab in general settings. Disabling the syncing of Campaign Monitor Campaigns will also stop email tracking history from being stored in Salesforce.
Set the contact or lead owner ID per list
Update Card Payment Method
We have improved the process within our application to allow customers to update the card details.
Date status changed
We have updated the label on our subscriber list membersip record to activity date. The date displays the last time the state of the subscriber was changed. E.g. active, unsubscribed etc.
Improve permission error reporting
Previously, if a user didn’t have access to certain fields, the error message would return “Insufficient permissions: secure query included inaccessible field”. With this improvement, the actual field name will be returned - making it easier to check which permissions the user is missing.
Improve timeout when viewing Campaign Monitor tab
This change improves the way we handle timouts when viewing the Campaign Monitor tab within Salesforce.
Show subject line of email
The subject line of an email will now be shown in the email template preview.
Bounces and Email Activity Detail
The email tracking history lightning component can now show bounced information. To see this simply click on activity details, which is available for campaign or journey email tracking history. The underlying email tracking history will need to be stored in Salesforce, so if this screen is empty it means that the email tracking history has not been synced or is stored in Salesforce.
Open rate and click rate on Email Tracking Component
The open and click rates will now be shown at the bottom of the email tracking component. The rates are calculated on the visible sents, opens and bounce statuses. For more information please see - https://www.beaufort12.com/campaignmonitor/support/email-tracking-statistics#Lightning-component
Add the BackgroundOperation permission to admin permission set
We have added the BackgroundOperation permission to our admin permission set. This will allow users to view the background jobs.
Improve permission error messages when running primary sync
Add marketing user check for users with full access permission set
When working with Salesforce Campaigns the marketing user checkbox needs to be checked. This is often missed even though the person affected is generally a Salesforce system administrator. To help we have added the permission to our full access set to enable access to the Salesforce Campaign object.
Warn multiple replace import wizards
When working with a subscriber list you have the possibility of setting up more than one import wizard. If you have more than one import wizard and are also using our replace feature the two imports will compete. To help we now show a friendly warning with additional information if this happens.
Provide better messaging around inactive Import Wizard users
If the Salesforce user associated with the import wizard is inactive, this will now show within the status column. It makes it easier for users to see why an import might not be running.
Improve messaging when testing transactional emails
When testing a smart email we now check to make sure the example record matches the root object Id.
Resetting a sandbox will only disconnect from Campaign Monitor
We have improved the sandbox reset process using wbsendit.sendItAPI.resetSettings(); The improved proess will only disconnect from Campaign Monitor. To learn more please click here.
Tool tip look and feel has been improved
We have improved the styling of in-app tool tips.
Support semi-colons when using Salesforce report
Semi colons in Salesforce reports now have special treatment to allow them to be mapped across to Campaign Monitor.
The disconnect process has now been improved to show that the sync has been properly disconnected.
Identify email address when sending a transactional email to multiple receipents
This feature adds a new field the smart email object in Salesforce called smart email receipent. This will store the email address of the person the email was sent to.
Access the source report for the import wizard.
We have added an option to our an import wizard schedule to access the source Salesforce report with one click.
Preview Smart Email Template
You can now access the smart email template in Campaign Monitor via a button found on our Salesforce mappings screen.
Pick list values now use Salesforce labels
When a value is added to to Campaign Monitor we use the Salesforce label rather than the API name.
Create Salesforce emails when a smart email is sent
Previously you could choose to create a Salesforce task when a smart email was sent. This update allows to select a task or an email record to be stored in Salesforce.
Delete subscriber from list when purged directly from Campaign Monitor
Campaign Monitor now allows you to directly delete subscriber from a subscriber list in Campaign Monitor. When this is detected the associated subscriber list membership record in Salesforce is also deleted.
Refresh Transactional Emails Variables
In addition to a refresh button appearing on the Smart Email tab you can now refresh email variables on a specific template.
Add copy Id button to smart emails
To make it easier to copy the Salesforce ID from a smart email when using with flows or process builder we have added a copy button.
Transactional Global Action appears even if mappings have not been setup.
This minor change will stop a template appearing in a chatter global action if there is no receipients specified.
Smart email enhancements for task creation
We have improved how tasks are created when working with Smart Emails.
Support Unconfirmed States
Additional support added for Campaign Monitor subscribers unconfirmed status.
Notify users of maintenance messages
Using Salesforce inbuilt notifications we are able to alert users to different messages.
Create missing picklist values for SOQL queries
Trim white space when searching via email audit
Improved the audit search feature by removing extra spaces.
Notify users of maintenance messages
Improved message alerts providing our users with in app help.
Improved messaging for Campaign Monitor errors
We have improved error handling to show additional Campaign Monitor errors for example when a transactional email domain has not been registered.
Update Campaign Monitor App Icon in Classic
Minor update to update the Campaign Monitor App icon when using Salesforce classic.
Audit Log / Filtered Notifications
We have split our maintenance messages so that you can now see user changes under a new tab called audit.
The audit log is a new feature the helps administrators keep track of changes to settings or features.
Order maintenance messages by date
Improve automated page layout setup
We automatically update your Salesforce page layouts when you install our product. Some times we run into a conflict and one or more pages will not be updated. This change will make the process more robust. To learn more about page layouts please click here.
Automatic Segment Creation
As part of the import wizard you can now create a segment automatically to learn more click here.
Improve Email Tracking History
Some customers will have a number of email tracking history records. We continue to tune the underlying processes to make this as efficient as possible.
Validation for individual email addresses
The validation button will run a complete import from Campaign Monitor to Salesforce, it will return:
- Success - i.e. no validation errors when importing the subscriber from Campaign Monitor
- Campaign Monitor failure - this is a failure message returned form Campaign Monitor.
- Salesforce failure - a generic Salesforce error, like required field not populated.
To learn more click here.