How much does the integration cost?
We only offer monthly plans based paid by card. You'll be billed monthly starting from your purchase date, and confirmation will be sent by email when we charge the card on file. Your fee is calculated using the total number of attendees from the past 12 months. We put that number against our pricing tiers (refer to "Eventbrite for Salesforce Pricing" for specifics). We exclude canceled attendees from our calculations.
If you had 10 events in the last 12 months with 20 attendees for each event, then your number of attendees for the last 12 months would be 200. This would fall into tier 0 - 1,000. I.e. the charge would be $25 for that month.
The cost of integrating is separate from Salesforce and Eventbrite. For Salesforce, our integration is compatible with the Essential, Professional, Enterprise, and Unlimited editions. You can try our integration even if you have not yet purchased Salesforce, but purchasing is only possible once your Salesforce organization is fully active. If you're unfamiliar with Eventbrite, we suggest you review their product before proceeding, as it will manage your event creation and registration. Our service integrates your Eventbrite account with Salesforce.
Is there a cost for additional users?
Eventbrite for Salesforce is a site license, which means all Salesforce users can access our product if you decide, at no additional cost.
Why do we charge?
We are not part of Eventbrite or Salesforce. Our fee covers the initial and continuing development of the integration and our email-based support team. It is worth noting that we don't receive the full fee, margins are very tight. A significant portion is paid to Salesforce, payment processing, and taxes.
Can I pay by invoice?
Our integration is sold via Salesforce Checkout which we have no control over. The only way to pay is via card payment and on one of our monthly plans. Invoices, purchase orders, bank transfers are not supported.
Can I try before I purchase?
You can install our product into your sandbox or production environment to try free, fully-featured, for 14 days. But before you do this, we'd recommend reviewing these articles:
1. Installation & Setup
2. Getting started guide
The getting started guide contains a video that provides a detailed look into how our product works and hopefully answers many of your questions.