FAQs · Dropbox support

Can you set up Dropbox for Salesforce for me?

Dropbox for Salesforce is designed as a self-service product, so we don't offer paid implementation, onboarding or white-glove transition services directly. The integration is built to be installed and configured by your own Salesforce administrator.

What you get from us as standard:

• Step-by-step setup and getting started guides, plus a searchable knowledge base

• Email support from our team on configuration, functionality and troubleshooting

• A free trial, so you can install and test in your own org before you buy

Note: email support covers how the product works and how to put it right when it doesn't. It does not include hands-on configuration inside your Salesforce org.

If you want hands-on help

If you'd rather have someone do the work alongside you, for example adding our component to your page layouts, planning your folder and workspace structure, building Flow or Agentforce automation, or training your team, we recommend one of our Salesforce consulting partners. They scope and charge separately from your Dropbox for Salesforce subscription, and we're happy to make an introduction.

If you have specific questions in the meantime, get in touch and we'll help you scope what you need.

Related Articles

• Getting Started [Full Guide]

• How do I manage billing?

• Find a Salesforce consulting partner

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