Can I connect multiple Mailchimp accounts and Salesforce orgs?
Connecting Multiple Mailchimp Accounts to One Salesforce Org
Yes, you can connect more than one Mailchimp account to the same Salesforce org. On our settings page, you'll find a Connected Accounts table, which allows you to add and manage multiple Mailchimp accounts. Once connected, each of those accounts will be automatically synced with Salesforce.
Licensing & Pricing
There's no additional license required to connect multiple accounts. However, our pricing is tier-based and depends on the number of active subscribers synced from each connected Mailchimp account.
An active subscriber is any email address with an active status on a Mailchimp audience — unsubscribed, deleted, or cleaned addresses do not count. Our billing engine automatically calculates which tier you fall into based on your total active subscribers across all connected accounts. This tiered approach ensures you only pay for the level of usage you actually need.
Connecting Multiple Salesforce Orgs to Mailchimp
Yes, you can connect more than one Salesforce org to Mailchimp.
Production Orgs
If you maintain more than one production org, a separate paid license is required for each org. Each production environment needs its own subscription.
Sandbox Orgs
If you have a production installation and an active license, you're entitled to install the package in your Salesforce sandboxes at no additional cost. However, there are important considerations:
- Sandboxes are typically used for development or testing
- Connecting a sandbox to a live Mailchimp account should be done with caution to avoid inadvertently impacting live customer data
- Best practice: Link your sandbox environment to a free Mailchimp account for testing purposes
This provides a safe and controlled setup for evaluation and development without any risk to your production data.
Quick Reference
| Scenario | License Required? | Best Practice |
|---|---|---|
| Multiple Mailchimp accounts → One Salesforce org | No (included) | Monitor total subscriber count for pricing tier |
| One Mailchimp account → Multiple production orgs | Yes (each org) | Separate license per production org |
| One Mailchimp account → Production + Sandbox(es) | No (sandboxes free) | Use free Mailchimp account for sandbox testing |
