Release Notes

Whenever we release a new feature or improvement we will update the section below. New versions are automatically pushed to Salesforce organisations on a regular basis. You can also manually upgrade by going to our Listing and click the get it now button.

If you would prefer not to have updates pushed to your Salesforce organisation, please Contact us.


July 26, 2021

Add support for person accounts

In addition to creating and update Salesforce contacts and leads the Eventbrite integration now works with person accounts.


July 7, 2021


No items found.


June 28, 2021

Add the affiliate field to an order.

This release includes an update to allow the Eventbrite affilate field to be mapped to Salesforce.


June 2, 2021

Audit Log

The audit log is a new feature found within our maintenance tab. It allows administrators to see what settings have been updated by users.


May 27, 2021

Transferred values added to opportunitiy stages.

We have added transferred as a new option to map via our opportunity stages.


May 26, 2021

Add Event Type and Category fields to the Eventbrite Event object

We have added more information to the Salesforce Eventbrite Event Details section including the type and category.


May 24, 2021

Show the Event Organiser on the Eventbrite Event Details page

Show the Event Organise on the Eventbrite Event Details page


May 24, 2021

Update Salesforce when an attendee or order is deleted or refunded in Eventbrite

We have provided additional support when an order or attendee is updated. In particular we provide updates when orders are deleted or refunded, in addition we update the corresponding attendee records.


May 12, 2021

Display data type and help against mapping fields

To help better see which data types are being used when mapping fields we have added some icons.


April 22, 2021

Eventbrite Edit button on the Salesforce Campaign

We have added a new ‘Edit’ button (that opens Eventbrite) on the Campaign page


April 21, 2021

Notify users of maintenance messages

We have improved the notification process when working with our maitenance messages.

Improved validation.

We have improved contact matching validation to help when working with Salesforce matching rules.


April 20, 2021

Validate matching rules

We have added a new feature which will will validate matching rules when creating contacts of leads via our mapping screen.


April 7, 2021

Map "Keep me updated"

We have added the ability to map the "Keep me updated" field in Eventbrite to Salesforce.


April 6, 2021

Audit Log

We have split our maintenance messages so that you can now see user changes under a new tab called audit.


March 11, 2021

Platform Events

Spring 21 included some new feature for Salesforce ISVs to work with platform events. These will help the product in regard to error reporting and will be a feature we build upon going forward.


March 9, 2021

Better Error Reporting when creating Contacts or Leads

If mappings are configured to create Leads or Contacts, we now report any errors in the Maintenance logs. E.g. if a mapped field like Country does not exist in Salesforce.


March 3, 2021

Additional field support

We have now added the following fields to the Eventbrite Order object so they can be mapped into the Opportunities.

  • Event Start
  • Event End
  • Event Name

Eventbrite Questions & Answers

Eventbrite Questions and Answers have received a major update. It is not possible to:

1. Create Questions

2. Clone Questions from another Event

3. Map Answers to Contacts or Leads

To learn more please check out the dedicated support article -


February 11, 2021

Support for online event links

If the event is online, a button will now display on the event details page that navigates directly to the Online home page for that event within Eventbrite. The page shows any links, zoom calls, youtube videos etc associate with the event.

Net Sales and Tickets sold.

To aid reporting in Salesforce we have added net sales and tickets sold fields to our event object. This will allow you to create reports and dashboards.


January 29, 2021

New fields to capture the organiser of the event.

We have added new fields to capture the organiser of event in Salesforce