How can I manage storage?
We store data primarily in two custom objects:
- Email tracking history.
- Emma audience.
The number of records contained within email tracking history can be easily changed to reduce storage. It is important to note your data is always safely stored in Emma. You can change the tracking retention settings as many times you like to bring fewer or more records back into Salesforce. To do this simply go to the sync settings page within our Emma admin app in Salesforce.
Salesforce uses 2K per record (no matter how many columns are in the row,) i.e. multiple the number of members (and potentially email tracking records) you have by 2K and this provides a rough indicator of the amount of storage that will be used.
You can surface the transactional data directly from Emma if you don't want it stored in Salesforce. See: mailing history
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