Why has an Eventbrite answer not synced to Salesforce?
There are several reasons why an answer might not have synced to Salesforce. But to help we have provided an in-built validation tool that can be run at the attendee level. So you can quickly check to find the problem, simply:
1. Go to the Salesforce Eventbrite Event record.
2. Click on the Orders / Attendees sub-menu option.
3. On the far right of the attendee, there is a dropdown click this and select validate rules.
This process will run various rule checks against the selected attendee:
1. Go to the Salesforce Eventbrite Event record.
2. Click on the Orders / Attendees sub-menu option.
3. On the far right of the attendee, there is a dropdown click this and select validate rules.
This process will run various rule checks against the selected attendee:
- Attendee
- Campaign
- Campaign Member
- Answers
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