How our opportunity statuses updated?

How Are Opportunities Are Being Updated?

Linked Data: If an Opportunity in Salesforce is linked to an Eventbrite order, the integration continuously checks to ensure that the Opportunity reflects the latest information from Eventbrite. For example, if the order’s amount, date, or other details change in Eventbrite, those changes will be automatically applied to the Opportunity.

Field Mapping: The integration has specific field mappings that determine which fields in the Opportunity are updated based on the Eventbrite data. If these fields are not marked as “create-only,” they will be updated every time the integration runs, even if you manually change them.

Can this overwrite changes I have made manually?
The short answer is yes. The integration is doing its job by keeping your Salesforce records in sync with Eventbrite. However, this means that any manual changes you make to the Opportunity might be overwritten if the Eventbrite data doesn’t match what you’ve entered.

In summary, the integration is set up to keep your data consistent between Eventbrite and Salesforce, which is why it’s overwriting the changes you’re making. Adjusting the integration settings can help prevent this from happening.