How long does the connection to the sandbox last?

When a user connects Salesforce to Eventbrite, we start a scheduled job to run the primary sync. When the sync runs, it will detect if it's running in a sandbox, and if it is, it will top the schedule if it’s been running for more than 14 days.

We do this because the same token, the same limits are used across your connected Eventbrite accounts.  Often user forget to stop or disconnect the sync when testing which will use up your overall limits. By disconnecting after 14 days, it will prevent too many callouts to the Eventbrite API for that customer token.