How do I perform a full sync?
It is rare but in certain cases, information between Eventbrite and Salesforce can get out of sync. There are two primary reasons this can happen.
1. Eventbrite API being unresponsive.
2. Custom code or processes which conflict with our integration.
To re-align the data you need to perform a full sync.
Performing a full sync
1. Click this link.
3. Next to sync now button click on the dropdown.
4. Click on Full Eventbrite Sync.
This image might help to orientate - https://d.pr/TH81kD
1. Eventbrite API being unresponsive.
2. Custom code or processes which conflict with our integration.
To re-align the data you need to perform a full sync.
Performing a full sync
1. Click this link.
3. Next to sync now button click on the dropdown.
4. Click on Full Eventbrite Sync.
This image might help to orientate - https://d.pr/TH81kD
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