How do upgrades work, and when will my org get a new version?
We upgrade Dropbox for Salesforce for you, so you don't need to install new versions yourself. New versions reach customer orgs in stages rather than all at once, and sandboxes get each version before most production orgs, so you can test before your production org changes.
The Release Schedule
1. Before release: Every change is peer reviewed, tested and security scanned before it ships.
2. Release day: New features and improvements are listed in the release notes.
3. First Sunday after release: Orgs on our early adopter list get the new version.
4. About a week later: Sandbox orgs are upgraded.
5. About a month later: The remaining production orgs are upgraded.
You can read more about how we check and stage each release in our Trust Centre.
Choosing Your Own Timing
If you'd like new versions first, ask to join our early adopters. If your change process needs you to control when upgrades happen, ask us to exclude your org from scheduled upgrades, and you can install each version when you're ready. Contact us to change either setting.
Support may also upgrade your org outside this schedule, for example to apply a fix for an issue you have reported, or to bring an org that is behind up to date.
Note: If the package was installed in the last week, the scheduled upgrade waits until it has been installed for at least a week.
