We have tried to answer frequently asked questions just below following the change in our pricing plan.
Do I lose my current discount?
No, any existing discounts will be honoured.
Do I need to do anything?
No, the process is automated. The change will be shown on your next invoice.
How do I update our billing details?
Details will be automatically moved if you need to update please see this article.
What features are included?
The premium plan features can be found by clicking here. If you need to upgrade to Enterprise please contact us.
What are the new pricing tiers?
We have different tiers for both our premium and enterprise plans to learn more please see the dedicated pricing page.
How do I move tiers?
This process is automated and based on your usage. Every month we will check your subscriber count and move you to the appropriate tier.
Am I locked in for a period of time?
You can change your plan type or cancel at any time.
How do I cancel?
You can cancel at anytime by contacting us.
What currency do you charge in?
All pricing is in US dollar.
