FAQs
How much does the integration cost?
The pricing of our Beaufort 12 integration is independent of the fees for Salesforce and Campaign Monitor. It is tailored to meet users' needs by following a tiered pricing structure based on the total number of active subscribers across all your lists. This approach ensures that you only pay for what you need, making it a cost-effective solution for managing your email marketing campaigns within Salesforce.
Campaign Monitor pricing will determine how many emails you can send, or any other limitations specifically on their side.
For instance, maintaining an active subscriber base of 10,000 to 15,000 will incur a monthly cost of US$40. Below are some frequently asked questions to help clarify our pricing and services. For more in-depth information, please refer to our detailed article .
Frequently Asked Questions (FAQs)
What defines an active subscriber?
Just like Campaign Monitor, we base our billing on the number of active subscribers. An active subscriber is any email address listed as a subscriber on a Campaign Monitor list. If an email address appears on multiple lists, it counts separately for each list. Subscribers who are deleted or have unsubscribed are not included in this count.
How are changes in my active subscriber count handled?
We review your active subscriber count at each billing cycle. If a change in your subscriber numbers moves you into a different pricing tier, we’ll adjust your billing accordingly, either by increasing or decreasing your charges.
Are there additional costs for more users?
Our integration with Campaign Monitor for Salesforce is provided as a site license. This means all users within Salesforce can access our integration without extra charges.
Can I receive an invoice?
Absolutely. We automatically send an invoice to the designated billing contact every month after the payment process.
Why is there a charge for this integration?
Our integration is a separate entity from both Campaign Monitor and Salesforce. The fees we charge are invested in the continuous development and maintenance of the integration and providing support through our email helpdesk. We operate on narrow margins, with a significant portion of the fees going towards Salesforce costs, payment processing, and taxes. What is left largely goes into our products' ongoing development and support.
Is payment by invoice an option?
Payments for our integration are processed exclusively through Salesforce Checkout, over which we have no control. Therefore, payment can only be made via credit card on one of our monthly plans. We cannot accommodate invoices, purchase orders, or bank transfers.
Can I trial the product before purchasing?
Yes, we offer a 14-day, fully-featured free trial that can be installed in your sandbox or production environment. To ensure you make the most of our product, we recommend reviewing the following resources before starting your trial:
- Installation & Setup Guide
- Getting Started Guide (includes a detailed introductory video)
These guides are designed to provide a comprehensive overview of our product and answer any preliminary questions you may have.
