How do I automatically assign new Contacts to a default Account?

Summary of the Problem

When Eventbrite for Salesforce creates new Contacts from event attendees, you may want all newly created Contacts to be automatically assigned to a specific "bucket" Account in Salesforce, such as "Realtor Database" or "General Contacts." This is useful when want any new contacts to belong to a centralized Account until they can be properly sorted later.

The Solution

You can use the Default Values feature in your Contact Create Rule to automatically assign a specific Account to all newly created Contacts. This setting only affects new Contacts, existing Contacts will keep their current Account assignment.

Important: Default Values only work when creating new records, not updating existing ones.

Step 1: Get Your Account ID

First, copy the Salesforce record ID of the Account you want to use as your default. (See: finding a record ID)

Step 2: Configure Your Create Rule

In Eventbrite for Salesforce Settings, go to Mappings and edit your Contact Create Rule:

What This Does

When the integration creates a new Contact from an Eventbrite attendee, it will automatically link that Contact to your specified Account. If the Contact already exists in Salesforce (matched by email), their existing Account assignment stays unchanged.