Why are my Campaign Monitor journeys not being triggered?

If you have set up a journey on a Campaign Monitor subscriber list, you can trigger it using our integration. A journey can be triggered when a person is added to a subscriber list, irrespective of the method used by our integration when adding a person to a list in Campaign Monitor.

To enable triggered journey's from Salesforce, ensure the setting Trigger joins a list journey's when adding subscribers is enabled.

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