Can I see Campaign Monitor email activity in the Salesforce Activities Timeline?

Salesforce manages the Salesforce Activity component for Lightning Pages, and only tracks standard Salesforce Activities.

Campaign Monitor for Salesforce includes its own components to display email tracking information and subscriptions. These can be added to your contact or lead lighting pages where required.

  • Email Activity & Journeys - surfaces the contact's interaction with your CM Campaigns
  • Transactional Emails - surfaces transactional emails sent to that record
  • Subscriptions - all list subscriptions for the Email on that record

Instructions: Adding components to pages

FAQ: Filtering components

 

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Campaign Monitor supportFor Salesforce · By Beaufort 12

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