Will email tracking still be stored if there is no matching contact or lead?
The application will attempt to find and link the email tracking record to a Salesforce contact or lead. If there is no match, then the records will still be created in Salesforce (and can be used in reports etc), but they will not be connected to a contact or lead.
In this answer
Need a hand?Find an answer, or talk to someone who can help.
Ask Campaign Monitor assistantContact the team →