FAQs

Why use the Import wizard vs Subscriber rules?

Below is a table of key differences between the import wizard and subscriber rules. We recommend using the import wizard when possible.

Import wizard

  • Works with any Salesforce object or combination of objects.
  • You can import any email field.
  • Includes field mappings for all included fields.
  • Can run every hour of every day.
  • Runs as a specified user, making tight security and sharing easier.
  • Avoids conflicts with your other automations on contact or leads by running in batches.

Subscriber rules

  • Only works with contacts and leads.
  • Limited to the standard email field.
  • Can be combined with field mappings (no separate mapping per rule).
  • Runs as user who triggered the rule, so you must ensure they have the proper object and record access, as well as our permission set.
  • Triggers instantly, so you must consider how it will interact with other automation.
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