This improvement will ignore field mappings when the subscriber is not active and syncing from Campaign Monitor to Salesforce.
This improvement will ignore field mappings when the subscriber is not active and syncing from Campaign Monitor to Salesforce.
This improvement allows newly created leads to use assignment rules.
This improvement allows you to re-parent previously linked lead, contact or account records as part of the full sync. When selecting a full sync you check to have records reparented.
When we create a Salesforce campaign it will now be marked active if the corresponding Eventbrite event is draft, live or started.
This improvemennt allows an Eventbrite event category and sub category to be mapped to a Salesforce campaign.
This minor change provide a banner to clearly show when a subscriber rule is enabled.
In some cases, the suppression list can be very large, making it impractical to sync to Salesforce. The release enables existing customers the option to turn off the Campaign Monitor suppression list sync, which can save storage in Salesforce. For new installs the option will be disabled by default.
Currently we limit the number of Salesforce campaigns created each time the sync runs to five. This is largely to be respectful of Salesforce limits as each campaign can have multiple members. Should you wish this setting can now be changed in our maitenance settings.
In certain instances, the size of the suppression list may be so extensive that syncing it becomes impractical. To address this concern, our latest release now provides the flexibility to choose whether or not to synchronize the Campaign Monitor suppression list. This feature could prove valuable in conserving Salesforce storage space.
If you enable the auto create Salesforce campaigns option you need to have the marketing user checked on your Salesforce user. This improvement will attempt to check the marketing user for you if it is not already enabled.
This new option allows you to map SMS Consent To Track field from Salesforce to Campaign Monitor via our import wizard or field mappings.
This new invokable action allows you to delete one subscriber list at a time. It will also delete all subscriber members, it should be fully understood and used with caution.
Allow the add contact and lead invocable actions to be called synchronously. This can be enabled by setting the direct parameter on the invocable method to true.
Minor design change to increase the size of progress modal.
Enterprise customers can make use of our invokable actions. This new action will allow you to delete one susbcriber list. Any subscriber list membership records will also be deleted. This object cannot be undone so it needs to be fully understood and tested.
Some objects don't support Salesforce activites. In this case the option to create an activity will be disabled.
This update provides mproved support for multipicklist answers.
Should there be an issuew when processing opportunities we now provide better messaging.
We have improved the subscriber list membership componet to show additional information including if a person is on Campaign Monitor suppression list.
This update stops records Salesforce records being created when an order is deleted in Eventbrite.
To help when performing an audit we have added the date and reason a person was added to the suppression list.
We have added the date joined to Members List.
This item relates to a minor technical improvement with transactional emails.
This update adds a tooltip on tickets sold to indicate only admission tickets are counted. I.e. Discount, Add-ons etc are not counted.
This update improves the general layout and adds the reports button directly to the maintenance screen.
Via a Campaign Monitor Campaign record you can refresh the linked Salesforce Campaign.
If a Salesforce user no longer has any active import wizard schedules we will detect and remove the corresponding Apex Schedule Job.
Minor update to the member detail page to make the screen more consistent with our other screens.
This change adds the ticket quantity to the opportunity record when linked to an Eventbrite order.
To help with reporting we have added the expiry date field to the subscriber import report type and subscriber import report.
This update adds the audit screen to the subscriber list pages.
This update improves the results page you see as a dropdown on the import wizard.
Campaign Monitor now offers SMS as one of their features. Although initially the feature is only available on certain accounts and countries. SMS support means that you can use our import wizard or field mappings feature to add a mobile number from Salesforce to a Campaign Monitor subscriber. In addition to help with formatting via our general settings tab you can ensure the correct country code is being added to the data we pass to Campaign Monitor.
This update adds the Eventbrite event organise to the campaign mappings screen.
To help customers better navigate to standard Salesforce objects when using the Emma app we have added several standard tabs.
Campaign Monitor journeys can contain multilple emails. This update provides support should there be a large number of emails contained within a single journey.
This update improves the audit information we capture.
It is possible to have more than one Salesforce contact or lead using the same email address. This change will allow email tracking history to be shown on the duplicate contacts or lead records.
It is possible in rare circumstances that the import wizard could run the same import twice. To help we have put in some extra checks to prevent this from happening.
Matching and duplicate rule are powerful Salesforce features which can be used with our Eventbrite product. If matching rules are selected we will provide additional guidance to Salesforce documentation.
Salesforce has a hard limit of 50,000 records when working with reports. If you schedule the import wizard to work with a Salesforce report is possible that overtime you might hit this limit. This improvement will provide better messaging if the limit is hit via our maintenance tab, lightning notifications and on the schedule itself.
This improvement adds extra logging when updating schedules.
This improvement adds extra logging when updating schedules.
This improvement allows the member batch size to be tuned via the maintenance tab. Generally the default value will work for most customers. But custom code or processes can impact the sync, and therefore tunning this setting can help.
This change to our lightning component will display the exact date/time of the activity when hovering over the relative date/time value when in a summary view.
This update aids formatting currency when passing data from Salesforce to Campaign Monitor.
This update allows an expiry date to be set in the advanced section of the import wizard.
This update provides better messaging for smart emails. Specifically should a status not be updated due to an incorrect Id or custom authentication not beening configured correctly.
This improvement adds extra logging when updating schedules.
We will now show warnings in maintenance when too many reports are scheduled to run via Import Wizard
To help when using flows our invokable actions will appear under the category Campaign Monitor.
If you choose we can automatically create Salesforce opportunities based on Eventbrite Orders. Additionally, when the opportunity is created we also create an opportunity contact role. Via our mappings screen, you can select the type that is used - https://b12.d.pr/nch831
This improvement adds additional information when an import wizard job fails.
It is possible to have multiple email addresses in Emma which could relate to a single Salesforce conact or lead. This update allows you to connect multiple Emma audience membership records to the same Salesforce contact or lead.
If you need to print a copy of your invoice we now provide an that option via our billing tab contained within the admin app.
If you need to print a copy of your invoice we now provide an that option via our billing tab contained within the admin app.
The update allows a Salesforce user to set an email address to receive an email notification when a log. entry is created in maintenance. To learn more please click here.
Although very rare should the connection between Emma be broken we now provide clearer messaging to help.
Minor improvements to align the page layout header.
To help with validation in addition to logging an error we now show a warning banner if the creation rules is enabled but no fields are mapped.
Minor improvements to align the page layout header.
This improvement creates an entry in the audit log when a subscriber list is deleted from Salesforce. This will help identify who deleted the list and when.
Minor improvements to align the page layout header.
Minor update improving how our status icons are formatted.
We have Improved our sidebar menu icons to make them clearer.
The Email & Journey email component currently has a set limit of 10 subscription lists a contact can be on before we need to apply a list filter. The reason we have to a filter when a person is on more than 10 lists is to be respectful of Salesforce limits. However, the limit of ten can now be tuned via our maintenace tab.
We have Improved our sidebar menu icons to make them clearer.
We have Improved our sidebar menu icons to make them clearer.
This minor improvement excludes the standard buttons from the Event list viewin Salesforce.
If the underlying report for an import wizard is deleted, an error message will be sent to the primary user with the Salesforce Id of the Import Wizard job and the report that was deleted. This will make it easier to find which import job is failing.
Before you can connect Salesforce to Campaign Monitor you must have a verified Campaign Monitor account. Often this is overlooked, to help we have added some additional messaging and support to help with this process.
If you are working with the import wizard and SOQL you may want to reference a related lookup and use the email field from the associated record. This update provides better support when the email field does not sit on the primary object you are querying.
If you have lots of import wizard scheduled they can compete for slots to process and Salesforce resource. This update allows to tune, from the maintenance screen, how many imports should run at the same time. If the number is exceeded then any imports missed will run on the next schedule.
For the matching process to work correctly a duplicate rule needs to be set up correctly. We now provide extra messaging to help.
If the primary sync user does not have our full permission set, which is required, a warning message now appears.
Previously the open rate field would appear on our components. But as email tracking history is needed to calculate the rate, if they are not being stored the field will not appear
When working with the import wizard and SOQL the email field could be in a mixed case format. To help we detect and cater should this happen within this update.
To help provide guidance in-app we have updated our information boxes and applied clearer formatting.